Terms of Service

Effective Date: March 4, 2026

These Terms are intended to set forth the conditions and procedures for use of the Service provided by ArcSolve ("Company"), as well as the rights, obligations, and responsibilities of the Company and users.

Article 1 (Purpose)

These Terms are intended to define the rights, obligations, and responsibilities between the Company and users in relation to the use of the ArcSolve service ("Service") provided by the Company.

Article 2 (Definitions)

1. "Service" means the document management, viewer, and AI services provided by the Company through web, mobile, desktop, and browser extension platforms.
2. "User" means any person who uses the Service provided by the Company in accordance with these Terms.
3. "Member" means a User who has completed membership registration by providing personal information to the Company.
4. "User Content" means all materials uploaded, entered, or transmitted by the User to the Service, including documents, images, audio, text, and similar materials.
5. "Derived Data" means summaries, transcriptions, analysis results, search indexes, and similar outputs generated by AI based on User Content.
6. "AI Services" means the features provided within the Service using artificial intelligence technologies, including chat, summarization, transcription, image generation, and web search.
7. "Paid Services" means services or features provided by the Company for a fee.

Article 3 (Effect and Amendment of the Terms)

1. These Terms become effective when posted and announced on the Service.
2. The Company may amend these Terms as necessary, provided that such amendments do not violate applicable laws.
3. Any amended Terms will be announced at least 7 days before their effective date. However, if the changes are unfavorable to users, they will be announced at least 30 days in advance.
4. If a user does not agree to the amended Terms, the user may discontinue use of the Service and withdraw membership.

Article 4 (Membership Registration and Withdrawal)

1. Membership registration is completed when the user agrees to these Terms and completes the registration procedure designated by the Company, such as social login (Google, Kakao).
2. Persons under the age of 14 may not register for the Service.
3. Members may request withdrawal at any time through the settings within the Service.
4. Upon withdrawal, User Content and Derived Data will be deleted without delay. However, information that must be retained under applicable laws will be stored separately for the required period and then destroyed.

Article 5 (Provision of the Service)

The Company provides the following services:

• Document management and viewer services (PDF, images, media, web pages, YouTube)
• Editor services
• AI-based chat, summarization, transcription, image generation, and web search services
• Web and YouTube data integration through the browser extension
• Other services designated by the Company

Article 6 (User Content and AI Processing)

1. Intellectual property rights in User Content belong to the user. The Company uses User Content only to the extent necessary to provide the Service.
2. When a user uses AI Services, such as chat, summarization, transcription, image generation, or web search, User Content or part of it may be transmitted to external AI providers to process the requested feature. Details are provided in the Privacy Policy.
3. The Company does not use User Content to train AI models.
4. Due to the nature of AI technology, outputs generated by AI Services (Derived Data) may be inaccurate or incomplete and are provided for reference purposes only. Users must not use AI outputs as a substitute for professional judgment in fields such as medicine, law, or finance.
5. If a user uploads another person's personal information, confidential information, or similar content to the Service, the user is responsible for complying with applicable laws.

Article 7 (Paid Services and Payment)

1. The Company provides some services for a fee, and the details and prices of Paid Services are separately announced within the Service. The pricing plans currently offered are as follows.

1. Users pay fees using credit cards or debit cards. Payment processing is handled through Toss Payments Co., Ltd.
2. Paid Services are provided on a monthly or annual subscription basis. Depending on the plan, quotas are allocated for PDF parsing, audio transcription, AI usage, image generation, web and YouTube search, number of notes, and storage capacity.

Article 8 (Refunds and Subscription Changes)

1. In principle, refunds are not available after payment for Paid Services. However, payment errors or duplicate payments may be handled upon inquiry to the Company.
2. If a subscription is canceled, the user may continue using the Service until the already-paid subscription period expires, and the Service will not terminate immediately.
3. When changing plans, the list price of the new plan is charged immediately at the time of change, and no pro rata adjustment is applied for the remaining period of the existing subscription.

Article 9 (Intellectual Property Rights)

1. Intellectual property rights in the design, software, technology, trademarks, and similar elements of the Service belong to the Company.
2. Intellectual property rights in User Content belong to the user.
3. Derived Data generated through AI Services is based on the user's User Content and may be freely used by the user.

Article 10 (Obligations of Members)

Members must not engage in the following acts:

• Impersonating another person or registering false information
• Using the Service in violation of laws or public order and morals
• Infringing the Company's intellectual property rights
• Interfering with the stable operation of the Service
• Accessing the Service in bulk or collecting data through automated means
• Abusing AI Services to generate harmful content or circumvent the system

Article 11 (Restriction of Use and Account Suspension)

1. If a member violates Article 10, the Company may restrict use of the Service or suspend the account after prior notice. However, in urgent cases, notice may be provided afterward.
2. A member who objects to such action may raise an objection with the Company, and the Company will review it within a reasonable period and notify the result.

Article 12 (Change and Termination of the Service)

1. The Company may change or discontinue all or part of the Service due to operational or technical needs.
2. If the Service is terminated, the Company will notify users at least 30 days before the termination date.
3. Upon termination of the Service, the Company will provide users with a reasonable period to export their User Content.

Article 13 (Limitation of Liability)

1. The Company is not liable for service interruptions caused by force majeure, including natural disasters, war, or suspension of services by telecommunications carriers.
2. The Company is not liable for service disruptions attributable to the user's fault.
3. The Company does not guarantee the accuracy, completeness, or suitability of outputs generated by AI Services and is not liable for judgments or actions taken by users based on such AI outputs.
4. The Company is not liable for the reliability or accuracy of information stored by users in the Service.

Article 14 (Damages)

1. If the Company or a user causes damage to the other party by violating these Terms, that party shall be liable to compensate for such damage.
2. The scope of the Company's liability for damages may be limited to the extent permitted by applicable laws.

Article 15 (Governing Law and Jurisdiction)

1. These Terms shall be interpreted and applied in accordance with the laws of the Republic of Korea.
2. In the event of a dispute arising in connection with the use of the Service, the court having jurisdiction over the location of the Company's principal office shall have exclusive jurisdiction.

Article 16 (Miscellaneous)

1. Matters not specified in these Terms shall be governed by applicable laws and customary practices.
2. Even if any provision of these Terms is held invalid, the validity of the remaining provisions shall not be affected.

For questions about these Terms, please contact privacy@arcsolve.ai.